Hit enter to search or ESC to close
Thinking WordpressThinking WordpressThinking Wordpress
  • Tips n’ Tricks
  • Guides
  • Plugins
  • WordPress
  • Developing
  • SEO tips
  • Server
5 Things to Look For in a Hosting Company
Wordpress

5 Things to Look For in a Hosting Company

By John Allen May 22, 2022 No Comments

Let’s face it, there are literally thousands of web hosts out there these days. Some have a huge share of the market and host up to 2 million domains while others think hosting is a get rich quick scheme and offer lacklustre support to their 10 customers.

When you are looking for a hosting company, you don’t just want to go with the most popular or even the cheapest. In fact, you should avoid using those criteria at all costs. instead, I’ve decided to put together a list of five things that you should look for in a hosting company.

1. Uptime

What difference does it make whether your hosting costs $5 per month or $50 per month when your website is never online? Nobody likes spending money for the fun of it so you should make sure the hosting company you are thinking of using actually have a good record of keeping their sites online.

Even a huge company like mediatemple who host tens of thousands of websites had an outage recently which left their customers without a website for almost a day. Can you live with that happening? Most people can’t.

To get a companies uptime statistics you can search for it on a major search engine like Google or you can send them an email and ask for their figures. If they don’t respond then they are probably not the type of hosting company you want to be with anyway.

2. Live Chat

Live Chat, to me, is without a doubt the most important support feature a host can have. If I have a database error or my site gets hacked, I don’t want to wait hours for a company to reply to my email support ticket. Additionally, if you’re not in America or a problem doesn’t conveniently happen at 9am – 6pm then you can’t phone for help either.

The simplest way to find out if a company has live chat is to go to their homepage and it should be prominently displayed. Although you shouldn’t overly bother them, test out the live chat to see if the reps are responsive and they give you good advice.

3. Social Proof

There’s a reason that some company’s host websites for over 1,000,000 people: they know what they are doing. If any company can proudly state they have been around since 1996 (like Bluehost) or say that they host 800,000 members then there’s a good chance they know what they are doing.

After-all, if they had no clue, then 800,000 people would not continue to pay a monthly fee for something that is useless. Of course, just because a lot of people use something that doesn’t always mean that is the best option. If you take shared hosting with a larger company then there’s a good chance that you will be stuck on a server with not tens, but hundreds of other websites.

If you do get speed issues though, then you either need to upgrade or talk to them about that.

4. Web Mentions

Besides social proof, it’s still a good idea to see what people are saying about a particular host. Whether people are happy or unhappy about a service, there will be somewhere online where they are expressing their feelings.

Most people will simply go to a search engine and type in ‘company name review’ and then decide from there whether a company should be trusted or not. And, despite the fact that I run one of these review sites myself, don’t trust all of them. Most of them will be getting a commission if you sign-up through their link so they say good things in order to get you to spend your hard earned money.

Instead, you should go to Google Blogsearch and the Twitter Search Engine and type in the name of your company. Blogs and Twitter are two places that people give their honest, personal experiences with companies and this way you can get the most legitimate feedback.

5. Affiliate Program

Unlike most guides, I’m not recommending you check if a company has an affiliate program so that you can make money. Instead, I’m recommending you check because this links in very closely to social proof. If a company has an affiliate program that generally means:

  • They had people asking for this feature
  • Their customers want to promote their service
  • Happy customers promote a service they like

Don’t eliminate a company from your options if they don’t have this, but an affiliate / partner program is usually a good indicator that a company is getting a lot of praise and support from their current clients.

HI! MY NAME IS YIANNIS
I live in Athens, Greece. I'm thinking and using Wordpress for the last 10 years. Every day, I learn something new and I'm here to share it with people who care.

What’s Trending

  • Link Building Tricks With CommentLuv and KeywordLuv May 26, 2021
  • How to build a WordPress starter package June 7, 2020
  • How to reduce your wordpress size April 16, 2020

Recently Written

  • MySQL Admin Password and Plesk Parallels 10Check What Is Best For You: Dedicated Server or VPS Server? March 13, 2023
  • 5 Simple Steps to Choose WordPress HostingSmall Business Web Hosting: What Is Grid Hosting? March 12, 2023
  • MySQL Admin Password and Plesk Parallels 10Do You Know Cloud Computing and Cloud Hosting? March 11, 2023
  • Previous PostWhat It Takes to be a Successful SEO Consultant

  • Next PostWhy Colcation Services is Best For Your Business

You May Also Like

Thinking of Updating Your WordPress Site to Gutenberg? Wordpress

Why Shared Hosting Is So Cheap?

John AllenNovember 29, 2022
Thinking of Updating Your WordPress Site to Gutenberg? Wordpress

How To Start Blogging: 7 Steps To Starting A Blog

John AllenNovember 29, 2022
Thinking of Updating Your WordPress Site to Gutenberg? Wordpress

Benefits to Hosting Your E-Commerce Site on A Dedicated Server

John AllenNovember 25, 2022

© 2024 Thinking Wordpress. All Right Reserved

  • Tips n’ Tricks
  • Guides
  • Plugins
  • WordPress
  • Developing
  • SEO tips
  • Server
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT